1) I believe that my apartment complex should install an electronic device at the pool/hot tub for residents to check in with a card to swipe and password. 2) Describe your belief. The unmet need is people living in Central Florida not being able to use the hot tub because it is too hot during the day and the complex started enforcing a strict rule of no one being in the pool/hot tub area past sunset. This is a need of the residents in this specific apartment complex. The strict enforcement has not always been in place. This is a recent thing that they are being strict about. People are not meeting this need because we are no longer allowed in the pool or hot tub after sunset and it is too hot during the day. 3) Identify the prototypical customer. The prototypical customer for this would be the residents within my apartment complex. 4) Customer 1: The 29-year-old woman I interviewed says that she moved in recently so did not know about previous ru...